Summary of reviews of Reaching Out Teahouse, a highly rated cafe in Hoi An, Vietnam

taelim Kim

Updated on:

Tea, Coffee, Cookie,
Cafe menu,

Approximately
$3 ~ $10  per person

 08:00 AM – 08:00 PM

Since it is outdoors,
there is no air conditioning.

1. Reaching Out Teahouse Introduction and Rating

Nestled in the enchanting town of Hoi An, Reaching Out Teahouse beckons visitors into a tranquil oasis where the artistry of handcrafted teas, coffees, and cookies intertwines with a commitment to inclusivity, empowering a community of individuals with disabilities to create an immersive and culturally rich haven for discerning patrons.

2. Recommended menu

1. Tea House
   – Step into a sanctuary of serenity with our Tea House selection. Immerse yourself in the diverse world of Vietnamese teas, each cup a reflection of the nation’s rich tea culture. From fragrant green teas to robust black teas, the Tea House menu invites you to savor the nuanced profiles of carefully selected leaves, all within the tranquil embrace of our teahouse ambiance.

2. Vietnamese Tea Tasting Set
   – Embark on a voyage of discovery with our Vietnamese Tea Tasting Set. This meticulously curated selection introduces you to the nuanced flavors of Vietnam’s finest teas. From delicate floral notes to earthy undertones, each tea in the set is a testament to the country’s diverse tea-growing regions. Immerse yourself in the ritual of tea tasting and uncover the intricacies of Vietnamese tea craftsmanship.

3. Cookie
   – Elevate your sweet indulgence with our singular “Cookie” option. Whether you crave the comforting embrace of a classic chocolate chip or the exotic allure of Vietnamese-inspired ingredients, our cookies are a symphony of textures and flavors. Each bite tells a story of artisanal baking, inviting you to savor the essence of Reaching Out Teahouse’s culinary expertise.

4. Passion Fruit Cookies
   – Immerse yourself in the tropical allure of the Passion Fruit Cookies. These delectable treats strike a perfect balance between the subtle sweetness of passion fruit and the satisfying crunch of perfectly baked cookies. Each bite is a burst of vibrant flavors that transports you to sun-kissed orchards.

5. Vietnamese Coffee Tasting Set
   – Awaken your senses with the Vietnamese Coffee Tasting Set, a celebration of Vietnam’s renowned coffee culture. Immerse yourself in the bold aromas and robust flavors of carefully selected coffee beans. From traditional drip coffee to contemporary blends, this set offers a comprehensive exploration of Vietnamese coffee, served with the artistry and precision that define our teahouse.

6. Snacks   – Complement your tea or coffee experience with our Snacks selection, a diverse array of delightful bites that harmonize with your chosen beverage. From savory to sweet, each snack is a perfect accompaniment, enhancing your visit to Reaching Out Teahouse with a medley of flavors and textures.

3.  Pros

1. Inclusivity and Empowerment
   – Highlight the cafe’s commitment to inclusivity and empowerment by showcasing its origins as a social enterprise founded by physically impaired Vietnamese locals. Emphasize the teahouse’s role in providing meaningful opportunities for individuals with disabilities, creating a warm and welcoming space where everyone can contribute and thrive.

2. Artisanal Culinary Craftsmanship
   – Draw attention to the artisanal craftsmanship that defines Reaching Out Teahouse’s culinary offerings. Whether it’s the handcrafted cookies, meticulously selected teas, or expertly brewed coffees, convey the dedication to quality and the artistry that permeates every aspect of the menu.

3. Unique Communication Experience
   – Highlight the innovative communication experience facilitated by the deaf staff, showcasing the handwritten notes and cleverly designed blocks on tables that simplify interactions. This distinctive feature adds a layer of charm to the teahouse, creating an atmosphere where patrons can connect without the need for spoken words.

4. Tranquil Ambiance
   – Emphasize the serene and tranquil ambiance of the teahouse, underlining its role as a quiet retreat in the heart of Hoi An. Describe how the atmosphere allows patrons to focus on the nuances of their tea or coffee, creating a mindful and immersive dining experience.

5. Cultural and Historical Significance 
  – Share the historical journey of Reaching Out Teahouse, from its inception 23 years ago as a craft shop to the establishment of the teahouse in 2012. Discuss its role in preserving and showcasing Vietnamese tea culture, making it not just a culinary destination but also a place of cultural significance.

6. Handmade Products and Souvenirs
   – Mention the teahouse’s additional offerings, such as handmade tableware and jewelry, providing visitors with an opportunity to take home unique and locally crafted souvenirs. Emphasize the connection between these products and the cafe’s mission of supporting local artisans.

4.  Areas of Caution

1. Limited Restroom Facilities
   – One review mentions a limitation in restroom facilities, specifically, only one public restroom being available. This could potentially lead to longer wait times, inconveniencing patrons, and impacting their overall experience.

2. Absence of Air Conditioning
  – Some reviews highlight the absence of air conditioning at the teahouse. This might be a drawback, particularly in warmer seasons, as it could affect the comfort of guests during their visit.

3. Communication Challenges
  – The communication system, relying on handwritten notes and blocks with pre-set messages, may pose a challenge for patrons who are not familiar with this unique approach. The teahouse should ensure clear signage or brief explanations to assist new visitors in navigating this communication method seamlessly.

5. Real Reviews

“I was curious about the black latte that Espresso Station serves, so I decided to check it out. The coffee shop is located off the main street, down a narrow alley. There is a sign at the corner of the alley to direct customers. The ambiance of the coffee shop is beautiful. However, there is no air conditioning, which made it a bit uncomfortable for me on a hot day.  The black latte is made with activated charcoal, which gives it its dark color. The coffee itself is strong and flavorful, but the charcoal flavor is quite overpowering. I would say that it is an acquired taste, and I probably wouldn’t order it again. I find the the drinks at Espresso Station are quite pricey.
Overall, I would say that Espresso Station is a good place to go if you’re looking for a unique coffee experience. However, the prices are a bit high, and the black latte is an acquired taste.”

“Super chill and quaint cafe roastery. Serving Vietnam Arabica espresso blend, dark chocolate notes but not too heavy. As well as some single origin on filter coffee options. Go for the Fine Robusta pourover, very interesting cuppa.  Tucked in the alley right next to Starbucks. Nearby the best Bahn Mi Op La breakfast and Madam Khanh.”

 “I really liked the egg coffee! So creamy and tasted like a dessert.  My boyfriend’s coffee was also great.  The design and atmosphere of the cafe is also nice.  Walk slightly into the alley to get to the cafe:)”

 “A great place to escape the heat, hidden away in a quiet alley, it’s a cafe that offers a somewhat Western menu, so if you want to drink Vietnamese coffee, skip the line. Plus, the coffee is a bit expensive and the space isn’t really functional for staying for long periods of time for work. (No outlets nearby to charge cell phones or computers)”

 “Excellent coffees here!  We have been here twice now and coffees are one of the best we have had!  Nice and quiet down the alley,  lovely plants surrounding! Staff nice and friendly! We even tried beetroot coffee, very tasty!”

 “Best coffee in HOI AN serving all the specialities … PHIN, EGG, SALT coffee in very laid back and hidden courtyard with light jazz music. If you find it you will be rewarded highly!”

 “Great roaster, and friendly staff. Prices are fair, and they have a nice yogurt and granola. Very quiet location, if you want to avoid the road noise.”

 “Perfect flat white; the best I had in Hoi An. Great coffee here. But not many food options: I got the granola & fruit bowl but the amount of smoothie in it was very little, quite overpriced at 95,000 VND. Probably not the place to go if you’re hungry. Must order at counter; no table service.”

 “The coffee, affogato, and croissant tasted pretty good, the pistachio choux was a bit too sweet, and the cappuccino was latte foam – a little disappointing.”

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